Home SIM Comparison Credit Cards Guides

Step-by-Step Guide

Employee Referral Program

Refer your colleagues to Rakuten Mobile and both of you earn bonus Rakuten Points. This guide walks you through the referral process with screenshots.

Program Overview

Referrer

You earn bonus points for each successful referral

Referee

Your colleague also gets bonus points when signing up

Eligibility:
  • Both referrer and referee must be employees of the qualifying company
  • The referee must be a new Rakuten Mobile subscriber
  • The referral link/code must be used at the time of application
1

Access the referral program page

Log in to your Rakuten account and navigate to the employee referral program page. This is typically found through your company's internal portal or a direct link shared by your employer.

Screenshot: Referral program landing page
Add image to: assets/guides/referral-step1.png
2

Get your referral link or code

On the referral page, you'll find your unique referral link or code. Copy this link - you'll share it with your colleague. Each referral link is tied to your Rakuten account.

Screenshot: Referral link/code generation page
Add image to: assets/guides/referral-step2.png
Tip: Save your referral link somewhere convenient (Notes app, bookmark, etc.) so you can share it anytime a colleague asks about Rakuten Mobile.
3

Share the link with your colleague

Send your referral link to your colleague via email, LINE, Slack, or any messaging app. Make sure they understand they need to use this specific link when signing up for Rakuten Mobile.

Screenshot: Sharing the referral link
Add image to: assets/guides/referral-step3.png
4

Your colleague signs up through your link

Your colleague clicks your referral link, which takes them to the Rakuten Mobile application page. They complete the normal signup process. The referral code is automatically applied when they use your link.

Screenshot: Rakuten Mobile signup page via referral link
Add image to: assets/guides/referral-step4.png
Important: If your colleague navigates away from the referral link and goes to Rakuten Mobile directly, the referral may not be tracked. Make sure they use your link to start the application.
5

Your colleague creates a Rakuten account (if needed)

If your colleague doesn't already have a Rakuten account, they'll need to create one first. Point them to our Rakuten Account Registration Guide for step-by-step instructions.

Screenshot: Rakuten account creation during referral flow
Add image to: assets/guides/referral-step5.png
6

Complete the application and activate

Your colleague completes the Rakuten Mobile application, receives their SIM card, and activates the service. The referral bonus is typically processed after the new line is activated and active for a qualifying period.

Screenshot: Application completion confirmation
Add image to: assets/guides/referral-step6.png
7

Receive your bonus points

After your colleague's line is activated and the qualifying period passes, both of you will receive bonus Rakuten Points. You can check the status in your Rakuten account under the referral program page.

  • Points are typically credited within 1-2 months after activation
  • Check your Rakuten Point Club for the credit
  • Points can be used across all Rakuten services
Screenshot: Points credited confirmation
Add image to: assets/guides/referral-step7.png

Frequently Asked Questions

How many people can I refer?
There is typically no limit to the number of referrals, but check your company's specific program terms for any caps.
Can I refer someone who already has Rakuten Mobile?
No, the referee must be a new Rakuten Mobile subscriber. Existing subscribers are not eligible.
What if my colleague cancels after signing up?
If the referee cancels before the qualifying period, the bonus points may be revoked or not granted. The service must remain active for the specified period.
Do bonus points expire?
Referral bonus points may be "limited-time points" (期間限定ポイント) with an expiration date. Check the point details in your Rakuten Point Club.

Don't have Rakuten Mobile yet?

Sign up yourself and then start referring your colleagues to earn points.

Apply for Rakuten Mobile

Related Guides